Chapter 12. Support, Mailing lists, etc.

Netwin provide email support for dnews, generally this means that there will be an answer to any requests for assistance within 24hrs, usually the response time is less than this. The address for email support is,

netwin@netwinsite.com

There are two mailing lists, the Discussion list runs at about 10 messages per day, the Announcements list is very, very low traffic.

Announcements:

 

You can join the dnews mailing list by sending a message to:

dnews-announce-request@netwin.co.nz

Containing one line:

join dnews-announce

This is a moderated mailing list, it's only function is to announce new versions of dnews and to disseminate up to date information on installation problems, bugs, new features etc to people who manage news systems.

 

You will not be flooded with mail from this mailing list, it will probably average 1-2 messages a month or less!

Discussion:

If you want to 'chat' about DNEWS with other DNEWS users, discuss possible new features, complain or praise the wonderful support we give or generally natter to other people running similar systems, then you can join the DNEWS discussion list which is kindly hosted by Stephen White:

To subscribe send a message to:

dnews-request@adam.com.au

Containing one line:

subscribe

To unsubscribe send a message to

dnews-request@adam.com.au

 

Containing one line:

unsubscribe

 

To send messages to the list send to:

dnews@adam.com.au

 

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