Sounds like a corrupted index in the mail program.
Possible solution:
<http://support.axon.com.sg/support/solutions/articles/3000034619-how-to-repair-apple-mail-inbox-empty-suddenly-all-empty>
—
Gary Nightingale
> On Apr 5, 2018, at 2:59 PM, Randy Zumwalde <zumwalde.rl@ehowe.com> wrote:
>
> Hi,
>
> I have a user who's account is set up using IMAP on all his devices using the Mail app.
> For months now, his web mail inbox is always empty. He's tried resending/refreshing from both ends and still nothing.
> Any idea why his web mail inbox would show up empty?
>
> Thanks,
>
> Randy
>
>
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