Right, yours makes perfect sense. In my case it's showing an age of
13 minutes and a last try of 57 minutes, and the message really is
only 13 minutes old. At this point methinks there may be a small bug
in the code that generates the "last try" value... :-)
Bob Fera
I.T. Manager
Zenith Information Group
18757 Burbank Blvd., Suite 116
Tarzana, CA 91356
Phone: 818-206-8634 Ext. 160
Fax: 818-345-2605
www.zis.com
Members of NACHA
The Electronic Payments Association
On 1/26/2019 6:25 AM, Lyle wrote:
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64:31:49 |
00:10:51 |
00:49:09 |
Idle |
The above is from a message that has been in queue over 60 hrs,
btw.
My system is set to retry for 72 hrs. So I should never hit 100
hrs.
Lyle
On 01/25/19 20:55, Bob Fera wrote:
Pretty sure the 13 minutes is accurate for the age. It
definitely had been sent recently — a matter of minutes not
hours.
Sent from my iPhone
How long is your surgemail set to retry messages? Not
sure if the hour counter rolls over at 60 hrs(which is
less than 72 hrs or 3 days) or if it rolls over at 100
hrs? It depends on how they do the math inside Surgemail.
I don't have any messages close to 72 hrs right now. I
keep trying for 72 hrs. I have one message sitting at 52
hrs 38 mins so tomorrow at this time, we will know if it
rolls at 60 or not.
Looking at the message you will see when it was sent.
Lyle
On 01/25/19 20:03, Bob Fera
wrote:
Thanks, Lyle. That’s the way I interpreted it. So then how
can the message have been in the queue for 13 minutes
(age) but the last try was 57 minutes ago (last try)? :-)
Sent from my iPhone
Hours:Minutes:Seconds
Age = how long the message has been in the Queue
Last-Try = how long since last try to send
Next-Try = how long until next try to send
The numbers are not clock time, but elasped time
since or until.
Lyle Giese
LCR Computer Services, Inc
On 01/25/19 19:18, Bob
Fera wrote:
Hi all,
Can I please get a bit of clarification about what
the "Age" and "Last-Try" columns mean on the mail
queue screen? I keep seeing things like the second
line here, which don't make sense to me... Since the
values appear to be time intervals, how is the "last
try" prior to the "age"? :-)
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Thanks!
Bob
--
Bob Fera
I.T. Manager
Zenith Information Group
18757 Burbank Blvd., Suite 116
Tarzana, CA 91356
Phone: 818-206-8634 Ext. 160
Fax: 818-345-2605
www.zis.com
Members of NACHA
The Electronic Payments Association
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