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References: <3ED049A1-5ACB-4988-A8AD-E21038FF8030@dhantal.com>
<DA0726D0-E853-4596-8457-17BEF77304EB@dhantal.com> <77da3e51-4f54-1b31-23a5-142f27e8e32d@netwin.co.nz>
In-Reply-To: <77da3e51-4f54-1b31-23a5-142f27e8e32d@netwin.co.nz>
From: Reaz Baksh
Date: Mon, 11 Jul 2022 08:46:31 -0400
Message-ID: <CAMEH6JKNc4b1wFdUdgCeFJw9hY=0qrzO31k3YcbyYCmpFwPjvQ@mail.gmail.com>
Subject: Re: [SurgeMail List] No new messages in inbox
To: Surgemail Support <surgemail-support@netwin.co.nz>
Cc: surgemail-list@netwin.co.nz
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X-SpamDetect: ********: 8.1 sd=8.1 lv=13.70 nok=1/9 m=9 nf=13 Exact 0.90(X-Phrase:isspam) 0.10(X-myrbl:Color=yellow) 0.86(Received:for multiple) 0.19(genuine_gmail) 0.25(free_email) 0.30(X-ORBS-Stamp:yellow) 0.33(X-Verify-Helo:+OK) 0.39(X-NotAscii:utf) 0.40(genuine) 0.40(dkimok) 0.47(StandardTLD) 0.48(spfpass) 0.50(X-LangGuess:English) Conflict2 13.7 8.1 Sval 5.1 bsan 13.7 Moved 13.7->8.1 Sval 5.1
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Hello
Sorry about that I assumed that what the log showed was the incoming. I did another test where the subject is "Test 17" and this is from the msg.log file. I also see this message in the queued list. The email is coming from gmail to
dhantal.com. The sending is a iphone where the smtp is configured to my ISP not the Surgemail settings so I assume it should not show up in the outgoing messages I assume? All inbound mail is not showing in the inbox. I have only one account on this server. I've checked the other logs to see if anything shows but this is the only one
11 08:34:47.38 [57385] Rcpt 209.85.210.197 <
35hjMYggTBGUQR-UHSObDFFRXQWV.JRRJOH.FRPUHDcGKDQWDO.FRP@identity-reachout.bounces.google.com> <
reaz@dhantal.com> 0 ""
11 08:34:47.38 [57385] SPF 209.85.210.197 <
35hjMYggTBGUQR-UHSObDFFRXQWV.JRRJOH.FRPUHDcGKDQWDO.FRP@identity-reachout.bounces.google.com> <
reaz@dhantal.com> 0 "Accepted(unknown) spf_block=false"
11 08:34:47.68 [57385] Received 209.85.210.197
35hjMYggTBGUQR-UHSObDFFRXQWV.JRRJOH.FRPUHDcGKDQWDO.FRP@identity-reachout.bounces.google.com <
reaz@dhantal.com> 11515 <
RCpEHNXj9g3EM_eN4vjMoQ@notifications.google.com> "Relay=g_gateway_always, nrcpt=1, f=Google <
no-reply@accounts.google.com>, withSSL, s=[Security alert for
reaz.baksh@gmail.com], Orbs=trusted"
11 08:34:48.87 [57385] Aspam 209.85.210.197
35hjMYggTBGUQR-UHSObDFFRXQWV.JRRJOH.FRPUHDcGKDQWDO.FRP@identity-reachout.bounces.google.com <
reaz@dhantal.com> 11515 <
RCpEHNXj9g3EM_eN4vjMoQ@notifications.google.com> "notrust : 0.0 sd=0.0 NoRule 0.02(X-SpamContent:clean) 0.98(From Forgery) 0.09(yellow_noinfo) 0.10(X-Phrase:clean) 0.10(X-myrbl:Color=yellow) 0.14(AContent3) 0.20('remove' URL contains an ) 0.26(StandardTLD) 0.70(Found in sorbs) 0.32(X-NotAscii:utf) 0.44(X-LangGuess:English) 0.44(spfpass) 0.52(FakeURL) sanityx 0.0 NotSaned s=0.0 was=0.0 Sval 0.0"
11 08:35:45.18 [57386] Rcpt 209.85.166.175 <
reaz.baksh@gmail.com> <
reaz@dhantal.com> 0 ""
11 08:35:45.18 [57386] SPF 209.85.166.175 <
reaz.baksh@gmail.com> <
reaz@dhantal.com> 0 "Accepted(unknown) spf_block=false"
11 08:35:45.40 [57386] Received 209.85.166.175
reaz.baksh@gmail.com <
reaz@dhantal.com> 3133 <
554A3C77-1C1C-4A13-9FF9-FC31876617FC@gmail.com> "Relay=g_gateway_always, nrcpt=1, withSSL, s=[Test 17], Orbs=trusted"
11 08:35:45.42 [57386] Aspam 209.85.166.175
reaz.baksh@gmail.com <
reaz@dhantal.com> 3133 <
554A3C77-1C1C-4A13-9FF9-FC31876617FC@gmail.com> "notrust : 0.2 sd=0.2 NoRule 0.01(genuine) 0.95(three_words) 0.10(unknown_lang) 0.15(free_email) 0.26(StandardTLD) 0.70(Found in sorbs) 0.70(genuine_gmail) 0.44(spfpass) 0.44(X-NotAscii:us-ascii) 0.50(few lines) 0.50(X-myrbl:Color=blue) sanityx 0.2 Moved 0.0->0.2 Sval 0.2"
11 08:35:45.42 [57386] Pending 209.85.166.175
reaz.baksh@gmail.com <
reaz@dhantal.com> 3133 <
554A3C77-1C1C-4A13-9FF9-FC31876617FC@gmail.com> "G_SEND_MAX_PERDOM 3>3,
dhantal.com"
Thanks
Reaz
This log shows a failed outgoing email, not a successful incoming message?
So that' doesn't match your question. In this case the issue is
dhantal.com is not responding.
Can you include a log showing the incoming message issue?
ChrisP.
On 10/07/2022 8:58 am, Reaz Baksh wrote:
> Hello
> I think I originally sent this to support instead of the list.
> Hopefully some can help me with this. I’m sure it’s a simple fix. I have Surgemail version 76j-1 and I’m having issues seeing new mail in my inbox. I had originally had issues sending but that was fixed. In the msg.log I see the file being delivered but it does not show up in the inbox.
>
> Did a test and the msg.log shows the following:
>
> 9 15:01:36.29 [57233] Rcpt 209.85.166.52 <xx@gmail.com> <xx@dhantal.com> 0 ""
> 9 15:01:36.29 [57233] SPF 209.85.166.52 <xxxxxxx@gmail.com> <xxxx@dhantal.com> 0 "Accepted(unknown) spf_block=false"
>
> 9 15:01:36.47 [57233] Received 209.85.166.52 xx@gmail.com <xx@dhantal.com> 3125 <F0D69C5A-A372-4C7F-BEE3-A0D1948EE3A4@gmail.com> "Relay=g_gateway_always, nrcpt=1, withSSL, s=[Test 12], Orbs=trusted"
>
> 9 15:01:36.48 [57233] Aspam 209.85.166.52 xx@gmail.com <xx@dhantal.com> 3125 <F0D69C5A-A372-4C7F-BEE3-A0D1948EE3A4@gmail.com> "notrust : 0.0 sd=0.0 NoRule 0.01(genuine) 0.95(three_words) 0.10(unknown_lang) 0.10(X-myrbl:Color=yellow) 0.15(free_email) 0.26(StandardTLD) 0.70(Found in sorbs) 0.70(genuine_gmail) 0.44(spfpass) 0.44(X-NotAscii:us-ascii) 0.50(few lines) sanityx 0.0 NotSaned s=0.0 was=0.0 Sval 0.0"
>
> 9 15:01:36.48 [57233] Pending 209.85.166.52 xx@gmail.com <xx@dhantal.com> 3125 <F0D69C5A-A372-4C7F-BEE3-A0D1948EE3A4@gmail.com> "Slow failed open: dhantal.com recent slow open age=26 delay=132 Open Failed"
>
> Thanks
>
> Reaz
>
>