Frequently Asked Questions on SMSGate

Q1. What do I have to do before I can use SMSGate?
Q2. Why do I have to include the email address in the SMS message?
Q3. What GSM modems work with SMSGate?

A1. Before you can use SMSGate you must have a GSM modem connected to a pc via a com port plus a cell phone subscription that can send sms messages (preferrably an account with a large number of free SMS messages if possible). Then all you do is install and configure SMSGate and your mail server (if you are going to gateway certain messages) and that is it.

A2. This is required ONLY if someone else has sent an sms to the same number as you have recently, if you are the only one it can work out where to send the email without the need for you to specify it. This is also ONLY required if you only have 1 phone number, if you can supply a range of numbers (and we have implemented that delivery method) then SMSGate will use a different phone number for each outgoing sms and then can match the reply to the correct email address without the need for it to be specified in the message.

A3. We don't have an exact list of compatible modems as new models and technology come out so quickly it's hard to keep up. The basic question you're asking here is what does my modem have to do in order for it to work with SMSGate. The answer is that the modem must support the "AT command set based on V.25ter and GSM 07.05 & 07.07". For production we used the "Wavecom WMO2 G900 / G1800 / G1900" GSM Modem.