Every purchase of a DMail License Key includes twelve months of
free email support. We pride ourselves on the quality of the
support which we provide for our software, and answer most questions
within twenty-four hours (please always resend your message if you do
not get a response within that time).
The contact email address is:
support-dmail@netwinsite.com
(be careful not to get this confused with the DMailWeb support address
support-dmailweb@netwinsite.com)
We also have a user mailing list which
enables users of our software to share experiences and insights,
and to provide us with feedback on which new features are of
general interest.
This mailing list is also available via the web, click here: https://netwinsite.com/dmailgroup.htm to read the group directly.
Posts regarding DMailWeb and CWMail are also welcome on this List/Group.
To join the DPOP or DMail mailing list, send an email message to...
dmail-list-request@netwinsite.com
with a message
containing the line,
subscribe
(That is in the message body, not in the Subject line)
You can then send messages to the list by sending to,
dmail-list@netwinsite.com
All mail ariving from the DMail list is marked in the subject line
with [dmail-list], e.g.
Subject: [dmail-list] does anyone know . . .
Further Support Information
NB: Purchase also includes free upgrades to any new
release of DMail during the twelve months following date of
purchase.