Support is BEYOND belief. I recently upgraded my DBabble software to a beta test release. I found that it was crashing my server. I contacted Matt over at Netwinsite about it. This was a SUNDAY EVENING. Within 10 minutes he responded to my message - had me e-mail my dbabblesvr.ini file, error.log file, and Dr. Watson log files. Within 2 hours he had not only analyzed and SOLVED my problem, but he e-mailed back with a link to an upgrade to get my server running smoothly again.
I wish all fields had this type of service. Imagine calling your car dealer with a slight problem and they send a tech out to your house who SOLVES the problem within 2 hours. Unbelievably great software. Unbelievable support.
Thank you, Netwin - I'll STRONGLY recommend your software to anyone who asks. Ron Donofero - tlcnet.com
Using Dbabble, people involved in projects can submit questions into various dedicated forums, to which only they have access. They can access the forums using both standard news-readers, the web-interface and the dedicated client. Some even use mail-forwarding as means of communication, meaning that all forms of communication can be accommodated.
When trouble tickets are posted, the right person or persons will get involved and investigate the problem, ask questions and answer questions. Once completed, the entire thread is moved to another searchable forum for project history purposes. This way certain dedicated forums never clutter up, and project leaders can easily follow the progress of outstanding issues.
We thus highly recommend Dbabble not only for its general messaging and discussion forum capabilities (which can be found many places), but more importantly, also as an invaluable tool for mission critical project communication to manage work- and information flow.
Robert Hercz, President & CEO, Teletopia Mobile Communications AS
Not only is the support at dbabble above par, dbabble itself is the single greatest resource we have for interacting with customers. When you offer 24 x 7 international support you need a tool that is reliable and ready when you are, and your customers are. Dbabble is the perfect tool to help us support our thousands of members around the world. Thanks Dbabble.. Mike Kujawa - GotFusion.com