When you download the product you give us your email address. We then email you a registration number, typically something starting with the letter 'N' and several digits. eg: N123455
After downloading you activate the product using a command like this (varies slightly for each product)
tellnews activate N123455 bob@netwinsite.com
After you purchase the product via our online shop front, you can issue this same command again to turn your temporary key into a permanent key.
If your system resides behind a fire wall and cannot talk to our key server, then the product may ask you to send an email direct to our key robot. In either case you can download, activate a temporary key, purchase and activate a permanent key all through our web site at any time of day or night.
If anything goes horribly wrong email sales@netwinsite.com and we will sort you out as quick as we can.
First, sorry for the inconvenience, in theory you can get your system working in a matter of seconds by typing in:
tellnews activate reg2343 bob@netwinsite.com
Where 'reg2343' is your invoice number/registration number and 'bob@netwinsite.com' is the email address that you originally registered with. If you don't know these details then you should email sales@netwinsite.com with your details and we will email you back the details you need to activate the product. To get the system running in a hurry go to the product download page and sign up as a new customer, this will give you a new temporary license key.
When you download any of our products you will be asked for your email address and given a registration number, eg: N1234, if you have forgotten this number then:
Enter your email address
If you have never had a registration number for this product (for example if you downloaded the product from a generic software web site) then click here to
How to activate your trial license
This depends on the product but in general you use the 'activate' command and give it your registration number (that you got when you downloaded the product (see above))
(First create DOS/Shell window)
d:\>tellnews activate n1234 your@email.address 200 LAP DNEWS Version 5.5g6, S0, posting OK 282 License key loaded SUCCESSFULLY, Thank you 483 Temporary license expires in 27 days 281 Completed 205 closing connection - goodbye!
If something goes wrong and the product cannot contact our activation server then it may give you instructions to email a message to our activation robot, if this occurs send the email as instructed and you will receive an email back within 1-2 minutes with further instructions. If all goes well it will send you back a license key that you can enter eg:
tellnews activate 43f3ee34332fe3432433f323 your@email.address
To purchase you will need your registration number (eg: N1234) and the email address you orignally used when downloading the product.
If you can't remember the registration the form will find any matching ones.
If you didn't download via our system and don't have a registration number then 'click here' to be assigned a registration number.
Select a product Select Product SurgeMail DNews SmsGate WatchDog SurgeNews WebMail SurgeFTP DBabble
To activate your permanent registration use the exact same command you used when enabling your temporary registration (and use the SAME registration number). eg: for SurgeMail you would type in:
tellmail activate n243
See above for details of other product activation commands.
Click on our normal product pages and select 'download'.
If you want to upgrade from a 10 user to 100 user license etc, simply email sales@netwinsite.com all your details:
Registration number: e.g. Nxxxxx EMail address for registration: e.g. user@domain.name Current license limit: e.g., 10 Desired license limit: e.g., 100
Our sales staff will work out the difference in price and charge your card (if requested) or invoice you. Sales will modify your license details so you can re-activate your key with the new limit, to do this you will just have to issue the "tellmail/tellnews activate Nxxx user@domain" command again.
If your user limit is exceeded but you don't have more users than you should, then issue this command:
tellmail users_recount
This may fix the problem if the user count has drifted out.
First, don't panic! Try purchasing the product as described above, that should get you a working activation key in minutes, it's all online and automatic.
If that fails then you can try adding '_extend' to your registration number e.g.
tellnews activate n1234_extend your@email.address
That should give you another 2 weeks to resolve the registration problem with our human sales staff sales@netwinsite.com
MacOS X attempts to determine the hostname of the system automatically from a variety of sources. This can cause products to return to a pre-registered state after rebooting. Reactivating will correct the problem until after the next reboot. To overcome this problem change HOSTNAME in /etc/hostconfig from -AUTOMATIC- to the actual hostname of the system.
