This log shows a failed outgoing email, not a successful incoming message?

So that' doesn't match your question.   In this case the issue is 
dhantal.com is not responding.

Can you include a log showing the incoming message issue?

ChrisP.


On 10/07/2022 8:58 am, Reaz Baksh wrote:
> Hello
> I think I originally sent this to support instead of the list.
> Hopefully some can help me with this. I’m sure it’s a simple fix. I have Surgemail version 76j-1 and I’m having issues seeing new mail in my inbox. I had originally had issues sending but that was fixed. In the msg.log I see the file being delivered but it does not show up in the inbox.
>
> Did a test and the msg.log shows the following:
>
> 9 15:01:36.29 [57233] Rcpt 209.85.166.52 <xx@gmail.com> <xx@dhantal.com> 0  ""
> 9 15:01:36.29 [57233] SPF 209.85.166.52 <xxxxxxx@gmail.com> <xxxx@dhantal.com> 0  "Accepted(unknown) spf_block=false"
>
> 9 15:01:36.47 [57233] Received 209.85.166.52 xx@gmail.com <xx@dhantal.com> 3125 <F0D69C5A-A372-4C7F-BEE3-A0D1948EE3A4@gmail.com> "Relay=g_gateway_always, nrcpt=1, withSSL, s=[Test 12], Orbs=trusted"
>
> 9 15:01:36.48 [57233] Aspam 209.85.166.52 xx@gmail.com <xx@dhantal.com> 3125 <F0D69C5A-A372-4C7F-BEE3-A0D1948EE3A4@gmail.com> "notrust : 0.0 sd=0.0 NoRule 0.01(genuine) 0.95(three_words) 0.10(unknown_lang) 0.10(X-myrbl:Color=yellow) 0.15(free_email) 0.26(StandardTLD) 0.70(Found in sorbs) 0.70(genuine_gmail) 0.44(spfpass) 0.44(X-NotAscii:us-ascii) 0.50(few lines) sanityx 0.0 NotSaned s=0.0 was=0.0 Sval 0.0"
>
> 9 15:01:36.48 [57233] Pending 209.85.166.52 xx@gmail.com <xx@dhantal.com> 3125 <F0D69C5A-A372-4C7F-BEE3-A0D1948EE3A4@gmail.com> "Slow failed open: dhantal.com recent slow open age=26 delay=132 Open Failed"
>
> Thanks
>
> Reaz
>
>