on the issue of bounced vs dropped, let me watch the system for a bit 
and I will get back to you on this argument<GRIN>! I saw some things 
that I don't like and will better document them and get back to you on 
this one.

But Hotmail/Outlook.com/Microsoft has already destroyed that trust.  I 
was watching the stories on the Mail Ops mail list with great interest 
with multiple stories of Microsoft dropping valid email in to the bit 
bucket.

Thanks for the advice on g_virus_skip and comma separated lists. I don't 
anticipate large numbers here, just a small number.

Thanks!

Lyle

On 12/26/23 14:24, Surgemail Support wrote:
>
> On 27/12/2023 9:06 am, Lyle Giese wrote:
>>
>> Yes, many think dropping a message is not a good idea.  But a message 
>> that is a virus needs to be dropped.
>>
> Sorry I think this is an issue with our use of those terms, in our 
> 'usage'...
>
>     bounced = the sender gets an error message indicating the message 
> did not get delivered.
>
>     dropped = no one gets an error, the message 'vanishes' without 
> trace and no one is informed.
>
> We don't think a message should 'ever' be dropped (vanished) because 
> it destroys trust in the email system and creates a nightmare for 
> people trying to trace problems.
>
>> They can be construed as malicious and can damage sender reputation.  
>> I am quit aware of the plus and minus of dropping vs bouncing and
>>
>> want to drop anything ClamAV doesn't like. Plus many of these don't 
>> have a valid return address on them...
>>
> We don't use the return address.  The sender will only get an error if 
> they are the real sender.
>
>> With 'g_virus_skip', how would I add a second or third email address 
>> to be skipped, if needed?
>>
> Comma separated list should work.
>
> ChrisP.
>
>
>