Also see the dedicated surgemail.com website with knowledge base and ticketing system
The AtRest encryption feature allows individual users to encrypt
their mail messages when they are stored 'at rest' on the mail
system. All messages in all folders are encrypted using a
public encryption key, and decryption can only occur when the
system has your actual password so it can use the private
decryption key. The password is never stored on disk so
neither the administrator or Netwin or any external agency can
decode the messages without having your password.
To enable AtRest encryption first the administrator must enable
the feature
g_atrest_enable "true"
Then the user must login via http://your.server/cgi/user.cgi and
click on 'At Rest' on the left hand panel and enable encryption,
at this time the user must provide their current password to
ensure they really do know it!
As of version 7.3p we have added a new feature whereby the administrator can SET a global decryption password. This allows your files to be restored if you forget your password. The administrator MUST NOT forget this password, it cannot be changed, or reset!
To configure the admin recovery password:
tellmail atrest_admin
YourSecretPassword
After setting that password you can make users data automatically
encrypt next time they login, this will impact performance
initially.
g_atrest_all "true"
To decrypt a users mail folders (e.g. if they forget their own
password)
tellmail atrest_admin_decrypt user@xyz.com
YourSecretPassword
NOTE: Upgrade to at least version 7.3p-7 or later before turning
on!
At the time the user enables encryption they are given a recovery
code, this is also emailed to the user. The user should
print and save this code, if the users normal password is lost or
forgotten then it's the only mechanism by which they can reset
their password without loosing all their messages. This does not
apply if g_atrest_all is enabled. If g_atrest_crazy is not
defined, then the admin recover password can be used