Hi Chris I looked for *@ups.co and ups.com Nothing for either...
regards tom cross partner HTMLnet e: tomc@html.com.au m: 0418 295 336
On Saturday 03/10/2020 at 07:19:34, Surgemail Support wrote: Did you look for the destination address or for *@ups.com, the destination address won't exist as it's a wildcard entry... Sorry, Found wild *@ups.com prvs=1537b0fda3=tmaricon@ups.com in User blacklist dest: <accounts@kareelaaviation.com.au>" This means they have: *@ups.com In their blacklist. ChrisP On 2/10/2020 7:00 pm, Tom Cross wrote: Hi A customer complained that they were not getting email from UPS going to their company account. It was received when sent to a google account . I did an extract from the logs, see below, they say bounced, listed in users black list. I checked all the places I could find User, Domain and Global, not listed. Any ideas??? ================================================================================================================== ================================================================================================================== regards tom cross partner HTMLnet m: 0418 295 336 [ Image ] --
p.s. We'd love a link from your website to our new domain: https://surgemail.com if/when u have time.
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