Internet WatchDog - Monitoring your
Internet Services - 24*7
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Why install Internet Watchdog?
Internet services are critical. Watchdog can monitor all your Internet
services such as; mail, ftp, web and news etc... 24*7.
Internet WatchDog will;
Notify you instantly of alarm conditions. It will even page you. Giving you the
assurance that if something does stop working you and not your users will be the first to
know.
Provide real time logging that allows you to pin point any problem quickly and have
your services back on line - maybe even before anyone notices.
Provide statistical and management reports that tell you exactly how your services
are performing.
For Internet Service Providers - Your Income and many of your business
customers incomes rely on your services. We all know from time to time problems can occur
with such services. Internet WatchDog gives you the tools to ensure your
services are working and to pin point any problem rapidly.
For Corporates - Your companies image, revenues and communication
services rely on your and your internet servers Internet services working as they should.
Internet WatchDog gives you the tools to monitor these services to ensure that they do.
Advantages of Internet
Watchdog?
Internet WatchDog gives you all the tools you need to monitor your
Internet services effectively.
Internet WatchDog is very easy to install and use.
Internet WatchDog is a fraction of the cost of many competing
products - It is one piece of software you can afford and can't afford to be without.
What Now?
Please take advantage of our FREE trial period to try Internet
WatchDog on your system.
to download Version 3.3 for free trial (230KB). - Intel
to download Version 2.9 for free trial (250KB). - Alpha
Internet WatchDog - Highlights
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Key Features
Internet Watch Dog allows you to test almost any TCP/IP based service, Watch Dog opens
a connection to the specified host and port, and then sends a command, it then waits for a
specified response, if the response is not correct, or the host cannot be reached, then
the 'action' is initiated for that test.
For each test you can define any of several actions, see Actions Internet Watch Dog can perform
Because Watch Dog is monitoring your system 24 hours a day it can provide email reports
showing useful statistics on all services. Versions 3.3 upwards WatchDog can also produce
its reports as a fully customizable Web Page.
You may know that your service runs 99.98% of the time, but do your users know that?
does your boss? do they believe you? With Internet Watch Dog you can have regular reports
showing how well the system is running, this may be the most valuable feature of Internet
Watch Dog.
Alternatively, maybe your company has web pages and an email address on the internet,
but how do you know if they are really available and working 24 hours a day. You need to
know if the web service that hosts your pages is reliable, it will make your company look
very bad if your web pages keep disappearing!!!
Here is an example of an email report from Internet Watch Dog:
Date: Thu, 19 Feb 1970 16:08:40
Host:Port Bad Good Delay Best Worst Uptime
--------- --- ---- ----- ---- ----- ------
167.29.2.5:SMTP 23 2440 4.4 0 49 99.07%
167.29.2.5:POP 2489 0.1 0 17 100.00%
167.29.2.5:EMAIL 5 43 19.1 3 367 89.58%
Times of last five failures:
Thu 31-Oct 12:59:54 3
Thu 31-Oct 14:39:57 3
Thu 31-Oct 14:41:58 3
Thu 31-Oct 15:47:21 3
Tue 05-Nov 15:54:43 3
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WatchDog can also produce a web page version of the report from a fully customizable
template (version 3.3 upwards).
Click here to see an example
web page version of a report.
You simply provide WatchDog with an HTML template file, similar to the ones used by
Netwin's DMailWeb and CWMail , and it will create an HTML version of the report whenever
it generates a report email.
The WatchDog help file provides a list of variables and simple commands which you can
put in your template file . As WatchDog creates the HTML version of the report it replaces
the variables as per the command instructions with the required data.
An example template file is provided for you to use as is, or to quickly modify to get
the look that you need to impress your audience !
When an error occurs Internet Watch Dog can perform any of the following actions:
Additionally, when a previously failing test works, it can also call your pager with a
different code or send a different email message to let you know the problem is solved.
With version 3.4 upwwwards you can also send both failure and
fixed notification messages to your Alpha-Numeric pager.
The ability to run commands actually allows Internet Watch Dog to repair some problems,
on Windows NT you might restart a service using the command:
net start smtp
What hardware do I need to make paging possible?
All you need is a standard PC with a standard modem. A mini page beeper that can
display a different numeric code for each service will typically cost approx. $10 a month
to operate (this will vary depending on your local telecom service)
For Alpha-Numeric paging, you need a pager capable of receiving text messages rather
than one which only displays preset messages. You will also need to know the access
telephone number to your paging system for a modem using the TAPI (also known as IXO)
standard.
If a problem does occur you can quickly display a detailed log of the TCP/IP
transaction, Internet Watch Dog retrieves the relevant section of the log for you. You can
also re-test the problem service and watch an updating log screen as the connection is
made so you can see the cause of the problem quickly.
Test details from every test are logged in one overall log file. You can control the
maximum size of the log with a configuration setting. On reaching this setting WatchDog
will rotate the logs for you, always saving the last 4. You then have plenty of time to
move the previous log files if they need to be stored for future reference(version 3.1b
upwards).
Internet Watch Dog lets you schedule each test at different time intervals, for example
you can run tests:
- Every minute
- Every 3 minutes
- Every hour
- Every 3 days
- Every month
- At 10:20a.m.
- At 5:00a.m.
Like all of Netwin's products, Internet Watch Dog comes with fast and efficient email
support from our expert team.
Simply email: support-watchdog@netwinsite.com
To get the problem resolved faster you might like to send us the following files with
your initial question, if they exist on your machine. They are all reasonably small.
from the WatchDog directory:
wdog.itm
wdog.rec
wdog.log, wdog1.log ... etc.
wdog.snd (not often there)
from the system directory ( i.e. \winnt or \windows):
wdog.ini
If you want to point out a specific problem then it helps if you can catch it in the
log file. To achieve this you may find that one of the two methods detailed below might
suit the problem that you are experiencing.
Do the test or action that results in the problem and then, shutdown Watch Dog straight
away so that the log is closed ready to send to us, or copy the log to another file before
Watch Dog has had a chance to add something else to it.
If you are not sure what action causes the problem then try setting the log rotate size
in the 'Config' dialog to something large like 1 Mbyte and then run Watch Dog for a while
(like 5-10mins) doing different tests etc so that there is a good chance of getting a
useful log.
There are 2 easy ways to purchase:
1. After you have installed the WatchDog product, run it and then use the 'REGISTER'
button on the main dialogue window. This creates a registration file called register.txt
from the answers that you provide and places it in Watch Dog's working directory. It also
copies itself to the clipboard for easy pasting into an email message.
Then Email the registration file, register.txt to sales@netwinsite.com
OR your Internet Watch Dog Reseller.
OR
2. You can go to our order page and register
there.
Either way you will receive an email reply (typically within 24 hours) confirming your
registration and your license. The confirmation will also include your registration
key which will allow the software to continue to be used.
Note - License life time:
Your Internet Watch Dog license allows you to continue using your version of the
software forever, it does not expire. However if you wish to update to new
versions released after the support period then you must purchase a new license.
Payment
Payment is normally made by Credit Card. We can accept payment via Visa, Master Card
and American Express. Simply enter the name as it is specified on the card, the card
number and expiry date into the Registration Form. This data is encrypted for protection.
However if you prefer you can FAX your details to us on +64 9 6300 689.
If you will be paying by cheque or bank transfer please note this in the comments
section of the registration form.
Cheques should be made payable to "Netwin LTD" and posted to; NetWin LTD, PO
Box 27574, Mount Roskill, Auckland, New Zealand. (Use this Currency Converter to calculate
the amount owed in your own currency for cheques. Then use the back button on your browser
to return to this page )
A bank transfer may be the most economical method of payment. Please email sales@netwinsite.com for our Bank Account details.
To uninstall WatchDog click on 'Config' then 'Delete Service', then simply delete the
one WatchDog directory and the wdog.ini file from your system directory.
On Windows 95 all you need do is remove the shortcut from the startup folder and delete
the one WatchDog directory, along with the wdog.ini file from your system directory (e.g.
c:\windows).
NetWin Ltd encourages the development of excellent internet products through your
feedback. If you wish to try one of our beta versions of Internet Watch Dog on a free 3
week trial then please do so, let us know what you think :-). Note that you do so at your
own risk. Also, Alpha versions have an extra 'a' added to the end of their filename.
Link to our beta
directory.
Please read the Updates page to see what bug fixes or new
features have been added to each version.
Note: Updating should not affect your settings.
If you unzip an update into your WatchDog directory only the .exe, .hlp, etc. files
will be updated and consequently all your settings will remain unaffected.
It is always recommended to make a copy of the executable so that you can go back to
your old version if necessary/desired by simply copying it back into the WatchDog
directory and restarting. If it is critical that your settings are not changed, you should
also make a copy of the WatchDog directory first as well as the ini file, wdog.ini from
the system directory (e.g. \winnt or c:\windows).
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